Flu vaccinations will not be done by the Practice this year.  Patients will receive a letter from Glasgow Health Board regarding an appointment.  

Practice Charter

smiling_patientThe purpose of this charter is to set out the standards of care and attention which you, as our patient, can expect to receive from us.

  • We undertake to provide an extensive range of high quality services and to be responsive to your views.
  • All appointments will be kept to within 15 to 20 minutes of booking time and patients will be informed of any delay.
  • All consultations will be in privacy and treated with complete confidentiality.
  • We will endeavour to be friendly and courteous, to be attentive to your needs and to supply clear explanations.
  • We will continue to monitor our methods of working and would be grateful for any suggestions to help us help you.

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